Shipping policy

At Undrgrnd Miami, we are committed to delivering the sneakers you love quickly and reliably. Please review our shipping policy for details regarding order processing, delivery times, and more.

Delivery Within the United States

We currently ship within the United States only.

Free Standard Shipping

Enjoy free standard shipping on all orders. Delivery typically takes 10–14 business days after processing.

Please note: Delivery times are estimates and may vary due to factors outside our control, such as holidays, weather conditions, or carrier delays.

Processing Time & Delivery Time

Order Processing Time

All orders are typically processed within 2–3 business days.

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.

Shipping Methods:

Standard Shipping

  • Free
  • Estimated delivery time: 10–14 business days after processing

Express Shipping

  • Cost: $20.00
  • Estimated delivery time: 6–8 business days after processing

Shipping times are estimates and may vary depending on logistics conditions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.After shipment, tracking numbers may take 2–3 business days to update in the carrier’s system.

You can track your order through:

Shipping Restrictions

Shipping is currently limited to addresses within the United States

We do not ship to:

  • P.O. Boxes
  • APO/FPO addresses
  • U.S. territories

 

CONTACT US

Store Name: Undrgrnd Miami
Address: 6805 Main Street, Miami Lakes, FL 33014, United States
Phone: +1 305-587-9710
Email: info@undrgrndmiami.com
Customer Service Hours: Monday–Friday, 10:00 AM–5:00 PM (CST)